Grigoria Pontiki

Objective

A goal-oriented User experience designer with a background in front-end development. Experienced in tackling complex UX design problems, as well as collecting and analysing qualitative and quantitative data and transforming it into actionable insights.

Summary of Qualifications
  • Interaction design

    Proficient in driving design decisions with qualitative and quantitative data, then synthesize and present the findings as design concepts.

  • Quantitative research

    Advanced experience in collecting and analyzing quantitative data using tools like Google Analytics, Mixpanel, Hotjar, Smartlook, etc.

  • Development

    Strong knowledge of HTML and CSS - Familiarity with React JS and Ruby on Rails

  • Product design

    Experience in creating and maintaining a living style guide and design system - Familiarity with Sketch, Figma, and Adobe Photoshop

  • Qualitative research

    Comprehensive experience of qualitative research methods, including conducting user interviews, moderating usability tests, and creating personas.

  • Accessibility

    Experience in design and developing inclusive products, as well as performing accessibility evaluations for web pages.

Professional experience

Workable
User experience researcher

  • Cultivated strong relationships with product managers and product designers to ensure the alignment with business and user goals
  • Built up the initial research processes and tools:
    • Mentored and helped team members to establish research processes
    • Administrator of Google Tag manager for multiple containers
    • Responsible for Google Analytics for multiple teams - assisting them in creating goals, funnels, and customized events
    • Administered tools used for quantitative and qualitative research including Mixpanel, Smartlook, Hotjar, Beamer and Churnzero
  • Built monitoring mechanism in order to share information with the appropriate stakeholders
  • Established that our products follow the accessibility guidelines - tested new products and improved existing, in terms of accessibility

Workable
User interface engineer

  • Developed and maintained Workable’s custom CSS framework, based on the principles of reusability of components and code sharing
  • Front-end development of Workable's core product. Worked in multiple features and implemented products in collaboration with designers, backend and JavaScript developers
  • Incorporated quantitative research into team processes

Skroutz.gr
User interface engineer - User experience designer

  • Developed Skroutz's shopping cart feature. Being a part of the ecommerce team, I worked on the project from ideation to implementation. My contribution to the project:
    • Conducted research on the user practices regarding order fulfilment and cart abandonment
    • Designed and implemented the front-end part of the shopping cart functionality
  • Conducted usability research for product’s page and implemented the front-end part of many related features
  • Developed and maintained “Skroutz for merchants”, the administration panel for partner stores and “Skroutz for manufacturers”, the administration panel for manufacturers
Education

Bsc in Informatics and Computer Science
Technological Educational Institute of Lamia

Certificates
  • Human-Computer Interaction - HCI The Interaction Design Foundation
  • Accessibility: How to Design for All The Interaction Design Foundation
  • User Experience Research & Design Specialization Coursera
  • User Research – Methods and Best Practices The Interaction Design Foundation
  • Google Analytics Individual Qualification Google
  • Interaction Design Specialization Coursera
Volunteer work

Rails Girls Athens
Organizer

Rails Girls is a global non-profit event that aims to make technology more approachable to women. We do this by giving tools and an opening for them to learn how to code and turn their ideas into reality.